About Singapore Car Service

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About Us

The Team

Our friendly customer service team handles customer enquiries and bookings and manage all details required to provide a smooth and efficient service. Customer satisfaction is our top priority. We operate a 24 / 7 customer service center where you can engage with helpful and knowable local staff at any time of the day or night, ensuring your questions are answered and that both your booking and service are trouble free.

Our drivers are carefully vetted and trained and have years of experience as professional drivers.

 

Technology

We use the latest technology to expedite your booking and to ensure that service is delivered seamlessly. We offer online services as well as a mobile application to our clients for booking and modifying reservations. Our staff utilize state-of-the-art transportation management software, to monitor all dispatch/field activity of the vehicles. Every part of our business is centered on providing complete satisfaction to our clients.

 

Duty of Care

Duty of Care is the governing principle behind the planning and execution of transportation services. It is what separates great companies from those that are just average. Businesses in Asia Service often suffer from internal problems like poor management and lack of consistency in adherence to acceptable protocols. Unfortunately quick profits are valued more than customer satisfaction or reputation.

We understand that doing things a certain way and doing them well every time is the recipe for a great passenger experience. We welcome the opportunity to earn your trust through consistent, comfortable, and safe corporate ground transportation services.

 

Mission

We work to provide the best customer service and personalized travel solutions to our customers. We care upmost about our clients and their satisfaction. Our core values of service, safety, security, innovation and dedication.

We have been helping people reach their destinations in a challenging region of the world for over 15 years.

Our company has since grown in size and capabilities, but not our unwavering values of service.

 


Our Service Features


Private Airport transfer Service Car Hire Service 24hour Customer Support 
 

  • Round-the-clock customer service.  Our central booking office is open 24/7 to answer questions and receive reservations.
     
  • No hidden costs or confusing charges. Our rates are all-inclusive as advertised - including vehicle, chauffeur, fuel, parking, tolls, ERP and 7% GST. No hidden credit card administration charges, no additional taxes.
     
  • Easy payment. We accept all major credit cards (Visa / MasterCard / AmEx), bank transfer, Paypal or cash payments.  Your credit card is not charged until after service is completed and you've been invoiced for actual service provided.
     
  • Flexible change / cancellation terms. Half day (12 hour) free-of-charge cancellation & change policy for transfer service.
     
  • Swift, secure online booking for immediate reservation.
     
  • No queueing in long lines. Prompt pick-up by our professional, friendly chauffeurs to deliver you to your next destination.
     
  • Convenient amenities. Baby or child seat available upon request, water and tissue provided for each guest.

 

Our Services
 

  ► Singapore Airport Transfer - Singapore Changi Airport private transfer to downtown

  ► Singapore Limo Service - as-directed hourly charter limo service anywhere in Singapore and Johor Bahru

  ► Singapore Cruise Transfer - private car pick-up from Singapore Cruise Centre (SCC) Harbourfront or Marina Bay Cruise Centre

  ► Singapore Airport VIP Meet & Assist Service - personal assistance with check-in, immigration + customs at Changi Airport

  ► Singapore - Johor Bahru Service- Cross border service from Singapore to Legoland, Hello Kitty, and JB city center

  ► Singapore - Malaysia Transfer Limo Service - limo service from Singapore Airport or downtown to Johor Bahru, Malacca, Kuala Lumpur

  ► Singapore Private Tour - visit Singapore's best sites with private car, driver and English speaking guide

 

Online Inquiry Form

For inquiries, changes to bookings, cancellations or other feedback you can also use our handy online inquiry form: